Girl learning safely online
Udaan Β· Support

Anonymous
Help
Desk

Talk freely. Ask anything. Your identity stays completely protected.

No name needed
Encrypted chats
Trained mentors
AI first response
πŸ”’ Your identity is always protected βœ¦πŸ’¬ Ask anything β€” no judgment ✦🌸 Safe space for every woman ✦🀝 Trained mentors respond within 24h βœ¦πŸ€– AI first response available instantly βœ¦πŸ”’ Your identity is always protected βœ¦πŸ’¬ Ask anything β€” no judgment ✦🌸 Safe space for every woman ✦🀝 Trained mentors respond within 24h βœ¦πŸ€– AI first response available instantly ✦
Girls walking toward community & support
01

Simple Process

How It
Works

01

Ask Your Question

Write your concern or question freely in the message box. You can ask about safety, health, relationships, education, or anything on your mind.

02

Stay Completely Anonymous

No name, no phone number, no email required. Your message is encrypted. No one β€” not even our team β€” can link it to you.

03

Get Expert Guidance

Our AI assistant Saheli responds immediately. A trained mentor follows up within 24 hours with personalised advice and resources.

Need Help? We're here for you!
02

No Topic is Too Small

What You
Can Ask

Personal Safety

Feeling unsafe at school or home

Harassment or bullying

Physical threats

Education & Career

Choosing courses or career paths

Scholarship guidance

Study difficulties

Health & Well-being

Stress or emotional struggles

Mental health concerns

Sleep or anxiety issues

Digital Safety

Online harassment or cyberbullying

Social media pressure

Privacy concerns

Family & Relationships

Pressure from family

Setting personal boundaries

Relationship concerns

Other

Anything else on your mind

General questions

Just need to talk

Not sure which category? Don't worry β€” choose "Other" and describe whatever is on your mind. Our mentors are trained to help with any concern you have, no matter how small or complex it seems.

03

Speak Freely Β· Be Heard

Ask Your
Question

Step 1

How are you feeling right now?

Step 2

What is your question about?

Step 3

Write your question or concern

Your identity is completely anonymous. No personal info is collected.

Age group (optional β€” helps mentors give better advice)

End-to-end encrypted Β· Zero personal data Β· View only by trained moderators

Girl running toward support

Remember

Asking for help is the bravest thing you can do. You are not alone.

Your Privacy β€” Guaranteed

No identity required

No name, email, or phone number asked

End-to-end encrypted

Messages are secured before they leave your device

Restricted access

Only trained, verified moderators can read responses

No data sold or shared

Your conversations are never used commercially

Meet Saheli β€” AI First Responder

Before a mentor reads your question, our AI assistant Saheli provides immediate, compassionate guidance β€” within seconds. She is trained on Indian women's support resources and gives you actionable steps right away.

04

Community Knowledge Base

Anonymous
Question Wall

These questions were shared with consent to help others learn. No identifying information is included. If your question was answered, you may choose to share it publicly to help someone facing the same situation.

Anonymous

Education

2 hours ago

"I want to study engineering but my family wants me to get married. What can I do?"

Anonymous

Digital Safety

5 hours ago

"Someone is blackmailing me with my photos from an old relationship. I'm scared."

Anonymous

Mental Health

1 day ago

"I feel very sad all the time and don't know why. Is something wrong with me?"

Anonymous

Personal Safety

2 days ago

"My teacher makes inappropriate comments in class. I'm too scared to report it."

Anonymous

Family

3 days ago

"My parents read all my messages and won't give me any privacy. What are my rights?"

Anonymous

Career

4 days ago

"I don't know what career to choose. How do I figure out what I'm good at?"

05

Immediate Help

Emergency
Contacts

If you or someone you know is in immediate danger β€” please stop and call emergency services right now. The Help Desk is not a substitute for emergency help.

iCall β€” Mental Health

9152987821

Free counselling, Mon–Sat

Cyber Crime Report

cybercrime.gov.in

For online harassment

NCW β€” Women's Commission

ncw.gov.in

Complaints & legal rights

Girl running toward help

Udaan Anonymous Help Desk

You Deserve
to be Heard.

No question is too small. No feeling is invalid. No matter what you're going through β€” we're here, completely confidentially, for you.